To make sure your staff are productive and safe at home you need to have a structure and guidelines
Staff need to know what tools they need to use, who would be the main contact and how they are expected to deal with clients
We have put together the document below as our guideline and you can use it as starting point to customize for your organisation
Hubspot Free CRM
Cradle.io for Virtual phones (VOIP) - https://www.cradle.io/
Suite Files for Document management - https://www.suitefiles.com/
Zoom for virtual meetings - https://zoom.us/
Slack for internal communication - https://slack.com/intl/en-nz/
Time Doctor for staff time sheet and productive hours https://www.timedoctor.com/